Preamble
These Terms of Use govern the access and use of the online IT management platform "KANAP" (hereinafter "the Platform" or "the Service") published by KANAP, an EURL (single-member limited liability company) registered with the RCS Saverne under number 939 098 190, whose registered office is located at 2, rue du Finhay, 67210 Obernai, France. Use of the Platform implies full acceptance of these Terms of Use.
Article 1. Access to the platform and account creation
1.1. Access to the Platform is reserved for users who have subscribed to a valid subscription, in accordance with the General Terms and Conditions of Sale (GTC) of KANAP.
1.2. To access the Platform, the user must create a personal account by providing accurate and complete information.
1.3. The user is responsible for maintaining the confidentiality of their login credentials. Any use of the account with these credentials is deemed to have been made by the user. In case of loss or theft, the user must immediately inform KANAP.
1.4. KANAP reserves the right to refuse access to the Platform or to suspend an account in case of violation of these Terms of Use or the GTC.
Article 2. Use of the platform
2.1. The Platform is made available for professional purposes. The user agrees to use it responsibly and in compliance with the law.
2.2. The user agrees not to: use the Platform for illegal purposes; attempt to access other users' data; publish inappropriate or defamatory content; share access with unauthorized third parties; use the Platform for commercial or advertising purposes other than its intended use; copy, reproduce, distribute, or modify the content without prior authorization.
2.3. KANAP reserves the right to modify, at any time, the features of the Platform.
Article 3. User responsibility
3.1. The user is solely responsible for their use of the Platform and the content they publish or share.
3.2. The user agrees not to harm the reputation of KANAP or the quality of its services.
3.3. The user is responsible for the security of their computer equipment and internet connection.
Article 4. KANAP's responsibility and limitation
4.1. KANAP undertakes to provide access to the Platform in accordance with the Service description.
4.2. KANAP does not guarantee the absence of errors or interruptions in the operation of the Platform.
4.3. KANAP cannot be held responsible for: the consequences of the user's use of the Platform; technical interruptions or malfunctions, internet connection issues, or force majeure events; the accuracy of data entered by the user or decisions made based on Platform reports.
4.4. KANAP's liability is in any event limited to the amount of the subscription paid by the user.
Article 5. Confidentiality and data security
5.1. KANAP undertakes to take all necessary technical and organizational measures to preserve the confidentiality of all information and data provided.
5.2. User data is stored on servers hosted in the European Union, with access control. Secrets and credentials stored by the Platform are encrypted at rest. KANAP implements industry-standard security practices.
5.3. KANAP employees and subcontractors who may have access to client data are bound by strict confidentiality obligations.
5.4. KANAP will not share, sell, or disclose client data to third parties, except with explicit consent, when required by law, or to trusted subcontractors under confidentiality agreements.
5.5. In the event of a data security incident, KANAP will notify affected clients within 72 hours.
Article 6. Intellectual property
6.1. The KANAP software is published by KANAP under the GNU Affero General Public License version 3 (AGPL-3.0). The user's rights over its source code are those granted by that licence.
6.2. The KANAP name and logo belong to KANAP. Use of the Platform grants no right over them.
6.3. Content created by the user remains the property of the user, but KANAP reserves the right to use aggregated and anonymized data for service improvement purposes.
Article 7. Suspension or termination of account
7.1. KANAP reserves the right to suspend or terminate a user's account in case of non-compliance with these Terms, abusive or fraudulent use, breach of the security, non-payment, or inappropriate behaviour.
7.2. In case of account termination, the user will lose access to the Platform and its content.
Article 8. Personal data protection
Personal data is processed in accordance with KANAP's privacy policy, available on the website.
Article 9. Modifications to the terms of use
KANAP reserves the right to modify these Terms of Use at any time. Continued use after modification implies acceptance.
Article 10. Applicable law and disputes
These Terms of Use are governed by French law. Any dispute will be subject to the exclusive jurisdiction of the French courts.
For any questions, please contact [email protected].